Terms and Conditions

Agreement

These terms and conditions are the contract between you and Omega VFX Ltd ("us", "we", etc). By visiting or using our website, you agree to be bound by them.

We are Omega VFX Ltd, a company registered in England and Wales (Company No. 13116892).

You are anyone who uses our website.

Please read this agreement carefully and save it. If you do not agree with it, you should leave our website immediately.

Definitions

In this agreement:

• Carrier means any person or business contracted by us to carry goods from us to you.
• Content means any content in any form published on our website by us or any third party with our consent.
• Goods means any of the goods we offer for sale on our website, or, if the context requires, goods we sell to you.
• Our Website means any website of ours, and includes all web pages controlled by us.
• Post means display, exhibit, publish, distribute, transmit and/or disclose information, content and/or other material on to our website.

Interpretation

In this agreement, unless the context otherwise requires:

• A reference to a person includes one or more individuals, whether or not in partnership, or a corporation, government body, association, or organisation.
• These terms apply to all supplies of goods by us to any customer and prevail over any terms proposed by you.
• Any agreement by a party not to do something includes an obligation not to allow another person to do that thing.
• Except where stated otherwise, any obligation may be performed by another person.
• References to a party include successors by merger, division, reconstruction, or other re-organisation.
• Headings do not affect interpretation.
• A reference to an act or regulation includes new law of substantially the same intent.
• References to costs or expenses in an indemnity include estimated management time of the indemnified party.
• These terms apply to you as a buyer or prospective buyer of our goods and, where context allows, as a visitor to our website.
• This agreement is made only in English. If any translation conflicts with the English version, the English version prevails.

Our Contract With You

This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings.

Each party acknowledges that, in entering into this agreement, it does not rely on any representation, warranty, information, document, or other term not forming part of this agreement.

If you use our website and make an order on behalf of another person, you warrant that you have full authority to do so and accept personal responsibility for every act or omission by you.

The price of goods may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those goods.

If in future you buy goods from us under any arrangement that does not involve payment via our website, these terms still apply so far as they can be applied.

We do not sell goods in all countries and may refuse delivery where we do not serve your country.

Acceptance Of Your Order

Your order is an offer to buy from us. We accept your order by email confirmation. That is when our contract is made. Our message will also confirm details of your purchase.

Price And Payment

The price payable for the goods that you order is clearly set out on our website.

It is possible that the price may have increased from that posted on our website. If that happens, we will not dispatch the goods until you confirm that you wish to buy at the new price.

Bank charges by the receiving bank on payments to us will be borne by us.

All other charges relating to payment in a currency other than pounds Sterling will be borne by you.

Any exchange-rate information given by us is approximate only and may vary from time to time.

If, by mistake, we have under-priced goods, we will not be liable to supply those goods at the stated price, provided that we notify you before dispatch.

The price of goods does not include delivery charges, which will be charged at applicable rates shown before you pay.

If we owe you money, we will credit your debit or credit card as soon as reasonably practicable and no later than 14 days from the date we accept that repayment is due.

Security Of Your Credit Card

We take care to make our website safe for you to use.

Card payments are not processed through pages controlled by us. We use one or more online payment service providers who encrypt your card or bank account details in a secure environment.

If you ask us to remember your credit card details for your next purchase or subscription, we will securely store those payment details fully encrypted and use them only for transactions you have initiated.

Cancellation And Refunds

This section applies if you buy as a consumer as defined in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Information relating to all aspects of our goods is available in our marketing material on our website or in hard copy.

The following rules apply to cancellation of your order:

• If you ordered goods but have not received them, you may cancel your order without giving a reason within 14 days of your order.
• If you ordered goods and received them, you may cancel within 14 days of receipt and must tell us that you wish to cancel.

We will return your money for the following circumstances:

• Faulty product.
• Product does not work as advertised.
• Accidental purchase (products that have been downloaded and bulk orders are not covered by this policy).

In any of the above scenarios, we will return your money within 14 days.

Liability For Subsequent Defects

We will return your money subject to the following conditions:

• You comply with our returns procedure so we can identify the sender.
• You clearly tell us the fault, when it first became apparent, and other information needed to identify or reproduce it.

If any defect is found, we shall repair or replace the goods, or refund the full cost you have paid.

Foreign Taxes And Duties

If you are not in the UK, we have no knowledge of, and no responsibility for, the laws in your country.

You are responsible for purchasing goods that you may lawfully import and for paying import duties and taxes levied in your country.

Disclaimers

Law differs from one country to another. This section applies so far as applicable law allows.

All implied conditions, warranties, and terms are excluded from this agreement. Where an implied term cannot be excluded by law, it is reduced only to the extent necessary.

We make no representation or warranty for any implied warranty or condition of merchantability or fitness for a particular purpose.

We claim no expert knowledge in any subject and disclaim liability arising directly or indirectly from information taken from our website.

Where we become liable to you, our liability is limited to the amount you paid us in the immediately preceding 12-month period for the goods concerned.

We are not liable to you for indirect or consequential loss, or economic loss including turnover, profits, business, or goodwill, even if foreseeable.

These liability limits apply to our directors, officers, employees, subcontractors, agents, and affiliated companies.

If you become aware of a breach of this agreement by any person, please email us at Contact@OmegaVFX.com. We welcome your input but do not guarantee to agree with your judgement.

Nothing in this agreement excludes liability for fraud.

Your Account With Us

You agree that you have provided, and will continue to provide, accurate, up-to-date, and complete information about yourself.

If you use our website, you are responsible for maintaining the confidentiality of your account and password and for preventing unauthorised use.

You accept responsibility for all activities under your account or password and should notify us immediately of any unauthorised access.

Restrictions On What You May Post

You agree not to use our website to post content that is or may be:

• Malicious or defamatory.
• Illegal, obscene, offensive, threatening, or violent.
• Sexually explicit or pornographic.
• Likely to deceive, impersonate another person, or misrepresent identity, age, or affiliation.
• Misleadingly presented as coming from us or endorsed by us.
• Used to solicit passwords or personal information.
• Used to sell goods/services or for unrelated commercial use.
• Age-inappropriate communications to anyone under 18.

Your Posting: Restricted Content

We may refuse, edit, or remove a posting that does not comply with these terms.

A posting must not contain:

• Hyperlinks other than those specifically authorised by us.
• Irrelevant repeated keywords or words.
• The name, logo, or trademark of any organisation other than yours.
• Inaccurate, false, or misleading information.

How We Handle Your Content

Our privacy policy complies with the Data Protection Act 2018.

If you post content to any public area of our website, it may become available in the public domain and we cannot control who sees it or what they do with it.

Posting content does not change your copyright ownership. We have no claim over it and do not protect your rights for you.

You are personally responsible for any intellectual property infringement, defamation, or legal breach arising from your posted content.

Removal Of Offensive Content

We are under no obligation to monitor or record customer activity, though we may do so without notice.

If you are offended by content, your complaint must be submitted to us by post or email with sufficient details.

We may remove offending content as soon as reasonably able, investigate as we decide, and may or may not reinstate the content.

If a complaint is made frivolously or vexatiously, you agree to repay our investigation costs including legal fees, if any.

Security Of Our Website

If you violate our website terms, we may take legal action against you.

You agree that you will not, and will not allow any other person to:

• Modify, copy, or damage any part of our website or software used within it.
• Link to our website in a way that alters how the site appears to users.
• Download any part of our website without our express written consent.
• Collect product listings, descriptions, prices, or any website information except as intended by this agreement.
• Aggregate, copy, or duplicate content except as reasonably necessary for your use of our website.
• Share login credentials with third parties.

Despite the above, we grant you a licence to create a hyperlink to our website for shared legitimate interests.

You may not portray us in a false, misleading, derogatory, or otherwise offensive manner, and may not use our logo or proprietary graphics in links without express written consent.

Indemnity

You agree to indemnify us against all costs, claims, and expenses arising directly or indirectly from:

• Your failure to comply with law.
• Your breach of this agreement.
• Any act, neglect, or default by your agents, employees, licensees, or customers.
• A contractual claim arising from your use of the goods.
• A breach of the intellectual property rights of any person.

Intellectual Property

We will defend intellectual property rights connected with our goods and website, including copyright in content, text, graphics, logos, icons, images, audio, downloads, data, and software.

Except as set out in this agreement, you may not copy, modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, or display content in whole or in part.

You may not use our name, logos, trademarks, or other content on any website of yours or any other person.

Subject to these terms, you may download or copy content only for personal use while maintaining copyright and other notices.

Dispute Resolution

If you are not happy with our services or have a complaint, you must tell us by email at Contact@OmegaVFX.com.

If a dispute is not settled, we hope you will agree to attempt resolution in good faith through mediation or arbitration.

Miscellaneous Matters

Email communications are contractually binding in the same way as properly signed and dated paper sent by post.

If any term is held void, invalid, or unenforceable, it shall be treated as changed only to the minimal extent necessary and all other provisions remain effective.

The rights and obligations in this agreement pass to any permitted successor in title.

No failure or delay by either party to exercise any right, power, or remedy will operate as a waiver.

This agreement does not give rights to any third party under the Contracts (Rights of Third Parties) Act 1999 or the Contracts (Rights of Third Parties) (Scotland) Act 2017.

Neither party is liable for any failure or delay caused by circumstances beyond reasonable control, including labour disputes.

The validity, construction, and performance of this agreement are governed by the laws of England and Wales.

Notice Of Right Of Cancellation

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel this contract within 14 days without giving any reason.

The cancellation period expires 14 days after the contract was made. You can cancel before downloading a product or before delivery.

To meet the deadline, it is enough to send your communication concerning cancellation before the cancellation period expires.

For mobile applications, subscription cancellation can be done via app store subscription settings, and you retain full functionality until the renewal date has passed.

To exercise cancellation rights, inform us by clear statement sent by email to Contact@OmegaVFX.com.