Privacy Policy

Overview

This privacy notice for Omega VFX Ltd ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at http://www.omegavfx.com, or any website of ours that links to this privacy notice, and when you engage with us in related ways including sales, marketing, or events.

Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, contact us at Contact@omegavfx.com.

Summary Of Key Points

This summary provides key points from this privacy notice. You can find out more details in the full sections below.

• We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
• We do not process sensitive personal information.
• We do not receive information from third parties.
• We process information to provide, improve, and administer Services, communicate with you, for security and fraud prevention, and to comply with law.
• We may share information in specific situations and with specific third parties.
• We have organisational and technical processes and procedures in place to protect personal information, but no internet transmission or information storage technology can be guaranteed to be 100% secure.
• Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.

1. What Information Do We Collect?

Personal Information You Disclose To Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include:

• Names
• Email addresses
• Contact preferences
• Billing addresses

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

Some information, such as your Internet Protocol (IP) address and browser and device characteristics, is collected automatically when you visit our Services.

This may include:

• Log and usage data such as IP address, browser and device information, browser type and settings, system activity, pages and files viewed, searches, and timestamps.
• Location data (precise or imprecise) depending on your device and settings, including location inferred from IP.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

Examples include processing information to:

• Facilitate account creation, authentication, and account management.
• Deliver and facilitate delivery of services to users.
• Respond to inquiries and provide support.
• Fulfil and manage orders, payments, returns, and exchanges.
• Protect an individual's vital interests, including preventing harm.

3. What Legal Bases Do We Rely On To Process Your Information?

We only process personal information when we have a valid legal reason under applicable law.

If you are located in the EU or UK, legal bases may include:

• Consent
• Performance of a contract
• Legal obligations
• Vital interests

If you are located in Canada, we may process information based on express or implied consent, and in some exceptional cases where processing is otherwise legally permitted without consent.

4. When And With Whom Do We Share Your Personal Information?

We may share personal information in specific situations, including business transfers such as mergers, sale of company assets, financing, or acquisition of all or part of our business.

5. How Long Do We Keep Your Information?

We keep personal information for as long as necessary to fulfil the purposes described in this notice, unless a longer retention period is required or permitted by law.

No purpose in this notice will require us keeping personal information for longer than the period of time in which users have an account with us.

When we no longer have an ongoing legitimate business need, we will delete or anonymise personal information, or if that is not possible (for example, data stored in backup archives), we will securely store personal information and isolate it from any further processing until deletion is possible.

6. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect personal information.

However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. What Are Your Privacy Rights?

In some regions (including the EEA, UK, Switzerland, and Canada), you may have rights under applicable data protection laws. These can include rights to access, correct, erase, restrict processing, data portability, and to object to certain processing.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

You may withdraw consent at any time where processing is based on consent, without affecting processing already carried out lawfully before withdrawal.

To exercise your rights, contact us using the details below. We will consider and act on requests in accordance with applicable data protection laws.

If you have an account and request termination, we will deactivate or delete account information from active databases, subject to any retention obligations for fraud prevention, legal compliance, and related reasons.

If you have questions or comments about your privacy rights, you may email Contact@omegavfx.com.

8. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised, so we do not currently respond to DNT signals.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

9. Do We Make Updates To This Notice?

Yes. We may update this privacy notice from time to time to remain compliant with relevant laws. The updated version will be effective as soon as it is accessible and will show an updated revised date.

If we make material changes to this privacy notice, we may notify you either by prominently posting notice of such changes or by directly sending a notification.

10. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, email Contact@omegavfx.com.

11. How Can You Review, Update, Or Delete The Data We Collect From You?

Based on applicable laws, you may have the right to request access to personal information we collect from you, change that information, or delete it. To submit a request, contact contact@omegavfx.com.